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| Lifestyle Kit Index > Your Health | ||
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Québec's universal health care plan is well known for its extensive coverage and quality service. All Québec residents receive most health care services with no fees. A Health Insurance Card, your sun card, or "Carte Soleil", is issued for each member of the family. (This card must be presented every time you seek medical services). Application forms are available through the Régie de l’assurance maladie du Québec (864-3411). A photograph of each applicant will be required, except for children under 14 and persons over 75 (these can be taken at photo studios or in some pharmacies). There is a small fee for having your picture taken. Identification documents and proof of residence are required. The identification documents (original) can be:
For more information, refer to the Government of Québec, Department of Health and Social Services internet address: www.msss.gouv.qc.ca New residents in Québec are eligible for coverage after iving in Québec for three months. If you come from elsewhere in Canada, you will be reimbursed by your province of origin for any claims made during this initial period. Landed immigrants are eligible for immediate health coverage from the valid date of their immigration papers (e.g. work permit, etc). 
Always carry your "Carte Soleil".Coverage includes:
HOW IT WORKSIn Québec, we refer to family doctors & CLSC’S for preventative medicine, check-ups and non-emergency or chronic medical problems that can wait for appointments. You and your family have three ways of obtaining emergency treatment; family clinics or CLSC’S, the private emergency clinics or the emergency wards of the hospitals. Where to go first depends on the urgency of the problem, the time of day and personal preference. |
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 CLSCs |
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These are the gateways to Québec's social health and community services system. A person can go to a CLSC to obtain help with any kind of physical, psychological, or social problem. If the centre cannot handle the problem the caller will be referred to the appropriate institution. www.clsc-chsld.qc.ca The main services offered by the CLSC are:
CLSC OFFICESPIERREFONDS 626-2572 13800 Gouin West, Pierrefonds (serving residents of Roxboro, Pierrefonds, Ste-Geneviève, Dollard-des-Ormeaux and Ile-Bizard) www.clsc-pierrefonds.qc.ca LAC ST-LOUIS 697-4110 180 Cartier, Pointe-Claire HEALTH LINE: Nurse available 24 hours a day, 7 days a week by telephone (serving residents of Pointe-Claire, Kirkland, Beaconsfield, Baie-d'Urfé, Ste-Anne-de-Bellevue and Senneville). Call 697-4110 and ask for the Health Line. FAMILY CLINICSAsk your friends and neighbours for their recommendations. Call the hospitals or check the Yellow Pages under the section "Physicians & Surgeons" for individual doctors and specialists, and under "Clinics - Medical" for family clinics. Most doctors have offices in private family clinics. During the working day, there is a doctor on call for minor ailments and emergencies without appointment. For chronic sickness, your family doctor will refer you to appropriate specialists. PRIVATE EMERGENCY CLINICSThe emergency clinics are open for extended hours, seven days a week. They have specialized experienced emergency care personnel on staff, and some offer radiology and laboratory facilities on site. Their strength is immediate service for emergencies. While their professional services are free, there is a charge for consumables used to treat you. |
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| The following emergency clinics operating
on the West Island are open seven days a week with evening services. Be
sure to call before, to make sure they are open and check that they have
radiology if required. |
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HOSPITAL EMERGENCY CENTRES Hospital emergency wards provide daily 24-hour emergency care. They are fully equipped to handle major emergencies and trauma cases as well as minor emergencies at night. Priority of treatment depends on the severity of the need, not first come first served. If it is not urgent, you'll have to wait longer. The following hospitals operate emergency wards with convenient access from the West Island and provide services in English. |
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| Emergency clinics can provide very quick emergency treatment.
Waiting lines are often much shorter. Hospital emergency wards will schedule
patients by degree of urgency so patients with less serious problems may
wait. DENTISTS Consult the phone book for names or ask friends and neighbours. Don’t forget, children under 10 receive free dental care (one annual check- up) Children's emergency dental treatment is also available through the Montréal Children's Hospital. Call 934-4479. SERVICE AGENCIESIf you need information on specific services, call the West Island Community Resource Centre at 694-6404. They will supply lists and phone numbers of many community and service associations on the West Island. DRUG INSURANCE PLANAs of January 1997, the Prescription Drug Insurance Plan guarantees basic coverage for all Québecers. Prescription Drug Insurance coverage is obligatory and you must contribute financially. You either have a private plan (through your employer) or you must subscribe to the public plan. The insurance premium varies but there is an amount contributed every three months (maximum $25) when a prescription is filled. Youth under 18 and full time students aged 18-25 benefit from their parents plan. If you already have access to a group plan you are not required to register with the Régie or the Drug Insurance Plan. You must ensure that your spouse and children are also covered. For information call: 864-3411 ext. 6100. www.ramq.gouv.qc.ca |
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